Effective date: July 13, 2026
This Refund Policy applies to purchases of Gone Dark and the Gone Dark Guide made directly from Far Hills Media LLC ("Far Hills Media," "we," "us," or "our").
If you are not satisfied with a Gone Dark subscription, you may request a full refund within 14 days of your initial purchase by emailing hello@farhillsmedia.com. After the initial 14-day period, subscription fees are non-refundable, but you may cancel at any time to prevent future charges.
The Gone Dark Guide is sold as a digital product. You may request a refund within 7 days of purchase by emailing hello@farhillsmedia.com, provided the materials have not been substantially downloaded or used.
To request a refund, email hello@farhillsmedia.com with the email address used for your purchase and the reason for your request. Approved refunds are issued to the original payment method within 5–10 business days.
We encourage you to contact us directly before initiating a chargeback with your bank or card issuer, so that we can try to resolve the issue directly.
We may update this Refund Policy from time to time. Material changes will be reflected by an updated effective date above.
Questions about this Refund Policy can be sent to hello@farhillsmedia.com or mailed to Far Hills Media LLC, 66 W Flagler, Suite 900, Miami, FL 33130.